At Tower we pride ourselves on managing a wide-ranging set of solutions for Mechanical & Electrical, Heating & Ventilation and Utilities installations to the Public and Private sectors. Our team of professional Engineers deliver cost effective solutions that are legislatively compliant and obey the industry best practice and standards guidelines.The Customer Helpdesk is managed by highly trained operators focused on providing a single point of contact for customers, ensuring familiarity and efficiency of planned and preventative maintenance. The Tower management system supports our helpdesk team, enabling all active jobs, be they reactive or planned to be executed effectively and efficiently in order to meet with customer SLAs, ensuring an excellent class of service.